Refund Policy — MoonShine Patina Co.
WRONG ITEM / DAMAGED / OUR MISTAKE
If we mess up, we fix it.
Email: moonshinepatinaco@gmail.com
Send a photo. We replace it.
CHANGED YOUR MIND?
No refunds.
No cancellations after ordering.
We start processing fast — that’s how we keep prices down.
RETURNS (APPAREL ONLY)
Must be unused, unworn, unwashed.
Customer pays return shipping.
After inspection: store credit only.
Original shipping is not refunded.
NO RETURNS ON CHEMICAL PRODUCTS
Patina and chemical products are final sale.
This is standard for chemical goods and protects product integrity.
LOST PACKAGES
If the carrier loses your package:
We help file the claim.
If confirmed lost, we replace it.
INTERNATIONAL ORDERS
Not available yet.